Is your iPhone or iPad struggling to charge? At Tech2Go Rwanda, we specialize in diagnosing and fixing charging issues, particularly for Apple devices. Our expert technicians are well-equipped to address a range of charging problems, ensuring your devices are restored to optimal performance.
Common Charging Issues
- Device Not Charging: Your iPhone or iPad isn't charging when plugged in.
- Slow Charging: The device charges very slowly compared to usual.
- Intermittent Charging: The charging process starts and stops sporadically.
- Overheating While Charging: The device gets unusually hot during charging.
- Charger Not Recognized: The device does not recognize the charger or cable.
Possible Causes and Solutions
- Faulty Charging Port
- Scenario: Dirt, lint, or debris in the charging port can prevent a proper connection.
- Fix: Our technicians will clean the charging port using specialized tools to remove any obstructions.
- Worn Out or Damaged Cable/Charger
- Scenario: The charging cable or adapter might be frayed, broken, or simply incompatible.
- Fix: We recommend and provide certified Apple cables and chargers, or other compatible accessories, ensuring a safe and efficient charging experience.
- Battery Issues
- Scenario: A degraded or damaged battery can lead to charging problems.
- Fix: We offer battery diagnostic tests and replacements with genuine or high-quality batteries, extending the life of your device.
- Software Glitches
- Scenario: Software issues or bugs might interfere with the charging process.
- Fix: Our experts will perform a thorough software diagnostic, apply updates, or restore the device to factory settings if necessary.
- Power Management IC (PMIC) Failure
- Scenario: The internal power management chip might be malfunctioning.
- Fix: Our technicians can repair or replace the PMIC to restore normal charging functionality.
- Board-Level Issues
- Scenario: More complex issues such as problems with the motherboard can affect charging.
- Fix: We provide advanced repair services including microsoldering to fix or replace damaged components on the motherboard.
Our Process
- Initial Diagnostic
- Upon receiving your device, we conduct a thorough diagnostic to identify the root cause of the charging issue.
- Transparent Quotation
- Based on the diagnostic results, we provide a clear and detailed quotation, ensuring you know exactly what to expect.
- Expert Repair
- Our skilled technicians perform the necessary repairs using high-quality parts and advanced techniques.
- Quality Testing
- After the repair, we test the device rigorously to ensure the charging problem is completely resolved and the device is functioning optimally.
- Customer Satisfaction
- We believe in delivering exceptional service and offer a warranty on our repairs, giving you peace of mind.
At Tech2Go Rwanda, our focus is on providing the best possible service for your iPhones and iPads, while also catering to other brands. Whether it’s a simple fix or a complex repair, trust us to keep your devices powered up and running smoothly.